G-Force Aegis Prime Inc. (hereinafter "we" or "our company") recognizes the importance of protecting your personal information and considers its appropriate handling as our social responsibility. This Privacy Policy sets forth our basic policy for the handling of personal information acquired from our customers and partners through the services we provide (including our website, provision of AI/SaaS/applications, consulting, partner programs, etc.).

We collect and process information about our customers and partners for the purposes set out below, based on the relevant legal grounds.

(1) Information You Directly Provide to Us

When you use our services or make an inquiry, you may provide us with the following information:

・Name, company name, department, title
・Email address, phone number, physical address
・Inquiry details, feedback, requests
・Registration information for service use (e.g., user ID, password)
・Information related to participation in partner programs, contract details
・Payment information (e.g., credit card information, if acquired through payment services)
・Other information provided for the use of specific services

Purposes of Use and Legal Basis:

・Responding to inquiries and sending materials: For communication with customers and information provision (Legitimate Interest or Pre-contractual Measures).
・Providing, operating, maintaining, and improving our services: For providing contracted services (e.g., use of AI/SaaS/applications, consulting), authentication and access management for customers and ・partners, ensuring security, and preventing unauthorized use (Performance of a Contract or Legitimate Interest).
・Managing partner programs and providing benefits: For fulfilling contracts related to participation in partner programs (Performance of a Contract).
・Processing payments and billing: For processing payments and billing for service usage (Performance of a Contract).
・Providing information about our services, events, seminars: For providing useful information to customers (Consent or Legitimate Interest).
・Customizing services and content to your needs: For improving service convenience and personalization (Legitimate Interest).

When you use our website or services, we may automatically collect the following information:

・IP address, Browse history, access date and time
・Browser type, device information (OS, device identifier, etc.)
・Cookies and similar tracking technologies
・Service usage status (features used, error information, etc.)

Purposes of Use and Legal Basis:

・Maintaining, improving, and personalizing our website and services: For stable service provision and improved convenience (Legitimate Interest).
・Analyzing usage and generating statistical data: For service improvement analysis and reporting (Legitimate Interest).
・Ensuring security and responding to system failures: For maintaining service safety (Legitimate Interest).
・Displaying effective advertisements and marketing activities: For providing information tailored to your interests (Consent).

For the purpose of providing our services or based on your consent, we may obtain the following information from third parties:

・Information provided by partner companies with whom we conduct joint ventures
・Information provided by external analytics tools and advertising service providers

Purposes of Use and Legal Basis:

・Interlinking with our service provision: For integrated service provision (Performance of a Contract or Legitimate Interest).
・Measuring and improving marketing effectiveness: For optimizing advertising strategies (Consent or Legitimate Interest).
・Detecting and preventing fraudulent activities: For maintaining service safety (Legitimate Interest).

We will not share or disclose your personal information with third parties except in any of the following cases:

・With your consent: When we have obtained your explicit consent.
Sharing with our affiliated companies or group entities: G-Force Aegis Prime Inc. operates under a holding company structure, and personal information may be jointly used among our affiliated companies or group entities within the scope of the purposes of use described in "Types of Information We Collect, Purposes of Use, and Legal Basis" above. G-Force Aegis Prime Inc. is responsible for the management of jointly used personal information.
・Provision to service providers: We may outsource the handling of personal information to service providers (e.g., data analysis providers, payment processors, system development companies, cloud service providers) who have entered into appropriate confidentiality agreements, to the extent necessary for the provision of services.
・Business succession due to merger, company split, business transfer, etc.: If a business succession involving personal information occurs, it may be provided to the successor.
Based on laws and regulations: When disclosure is required by judicial or administrative bodies based on laws and regulations (Legal Obligation).
・For the protection of life, body, or property: When it is necessary for the protection of the life, body, or property of the customer or a third party, and it is difficult to obtain the customer's consent (Legitimate Interest).

We operate globally, and your personal information may be transferred to and processed in countries other than your country of residence (e.g., Japan, EU member states, USA). The data protection laws in the countries to which personal information is transferred may be different from or not equivalent to the laws in your country.
When transferring personal information internationally, we comply with applicable laws and regulations (e.g., Japan's APPI, GDPR) and implement appropriate safeguards to ensure your personal information is adequately protected, such as:

・Adequacy Decision: When the recipient country is recognized by the European Commission or Japan's Personal Information Protection Commission as providing an adequate level of data protection.
・Standard Contractual Clauses (SCCs): By entering into Standard Contractual Clauses approved by the European Commission.
・Approved Codes of Conduct or Certification Mechanisms: Based on codes of conduct or certification mechanisms approved by the relevant supervisory authority.
・Other appropriate safeguards based on applicable laws and regulations.

Our website uses cookies and similar technologies to improve your convenience, enhance the website, and obtain statistical data. Cookies are small information files stored on your browser.

Types of Cookies Used:

・Strictly Necessary Cookies: Essential cookies for the basic functionality of the website (e.g., login, security). Without these cookies, the website will not function properly.
・Analytical Cookies: Cookies used to analyze website usage (e.g., number of visitors, page views) through tools like Google Analytics, helping us improve the website. You can refuse the use of these cookies through your browser settings or by using the opt-out functions of each tool.
・Marketing Cookies: Cookies used to deliver advertisements based on your interests. These cookies are used based on your consent.
・Functional Cookies: Cookies used to provide personalized features of the website, such as saving your language settings or display preferences.

Managing Cookie Settings:
You can change your browser settings to refuse the use of cookies or to receive notifications when cookies are sent. You can also manage cookie settings on our website via the following link:
[Link to Cookie Settings Page]
However, if you refuse the use of cookies, some functions of the website may become unavailable.

We implement technical and organizational security measures to prevent leakage, loss, damage, or unauthorized access to your personal information. Specifically, we establish a strict management system, including access restrictions, implementation of information security systems, employee training, and physical security measures.

We retain personal information only for the period necessary for the purposes for which it was collected, or for the period required by applicable laws, contractual obligations, or for dispute resolution. Specific retention periods are as follows:

・Customer Information (including contract information): 5 years from the end of the contract (or the period stipulated by relevant laws and regulations).
・Inquiry Records: 2 years.
・Website Usage Logs: 1 year.
・Information related to Marketing Consent: Until consent is withdrawn.

Other periods as stipulated by law.
Personal information that has reached the end of its retention period will be promptly and securely erased or anonymized.

You have the following rights regarding your personal information, based on applicable laws:

・Right of Access: The right to know how your personal information is being used.
・Right to Rectification: The right to request the correction of inaccurate personal information.
・Right to Erasure: The right to request the deletion of personal information.
・Right to Restriction of Processing: The right to request the restriction of processing of personal information.
・Right to Data Portability (GDPR): Under certain conditions, the right to receive your personal information in a structured, commonly used, and machine-readable format.
・Right to Withdraw Consent: The right to withdraw consent previously given for the processing of personal information at any time. However, the withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

Procedure for Exercising Rights:
To exercise these rights, please contact us using the contact information at the end of this policy. We will respond promptly in accordance with applicable laws, following these procedures:

1）Submission of Identity Verification Documents: We may request submission of documents to verify your identity (e.g., driver's license, passport).
2）Clear Specification of Request Content: Please clearly specify the content of your request.
3）Response Period: In principle, we will respond within one month of receiving your request. However, if the request is complex or if many requests are received simultaneously, we may extend the period up to three months. In such cases, we will notify you of the reason for the extension and the new period.
4）Fees: In principle, there are no fees. However, if the request is clearly unfounded, excessively repetitive, or unreasonable, we may charge a reasonable fee.
Right to Lodge a Complaint with a Supervisory Authority
You have the right to lodge a complaint with the supervisory authority in your region (in Japan, the Personal Information Protection Commission; in the EU, the respective national data protection authorities) regarding our handling of your personal information.

We do not intentionally collect personal information from minors under the age of 16 (or under 13 for residents of the United States). If we learn that a minor has provided us with personal information without parental consent, we will promptly delete such information.

We may revise this Privacy Policy from time to time due to changes in laws, service content, or other necessary reasons. The revised Privacy Policy will become effective upon its publication on our website. In the event of significant changes, we will notify you through appropriate means, such as announcements on our website.

For questions, comments regarding this Privacy Policy, or requests concerning the handling of personal information, please contact us at:

G-Force Aegis Prime Inc. Personal Information Protection Desk

Last Updated: July 19, 2025